Refund Policy
Press Zero Now
Last updated: March 25, 2025
Refund Policy
Press Zero Now
Last updated: April 10, 2025
Terms of Purchase Agreement
This Refund Policy governs the purchase of digital products, subscription services, and done-for-you or done-with-you digital marketing support provided by Press Zero Now, LLC (“Company,” “we,” “our,” or “us”). By purchasing or subscribing to any of our services or offers, you agree to the terms outlined below.
Purchase Terms & Conditions
All digital product purchases, membership subscriptions, and service bookings are processed securely through payment providers such as Stripe, PayPal, Kajabi Payments, and Klarna. These providers utilize SSL encryption for secure transactions. Press Zero Now does not retain your full payment information outside of required billing data.
A standard processing fee is included in your purchase total to cover third-party transaction costs. This fee is non-refundable.
By completing your purchase, you understand and agree that:
- All purchases are final and non-refundable, due to the nature of digital content and service delivery.
- Digital products (e.g., templates, trainings, downloads, workshops) are considered “used” once accessed or delivered.
- Concierge service bookings (e.g., tech setups, website builds, email automations) are custom and non-refundable once work begins.
- Strategy calls, audits, or done-with-you sessions are non-refundable once scheduled or delivered.
- We do not offer refunds, credits, or exchanges under any circumstances.
Subscription & Billing Policy
Membership Subscription Terms
- All membership subscriptions automatically renew monthly or annually unless canceled in advance.
- Monthly Plans: You may cancel at any time. Access will remain active through the current billing period.
- Annual Plans: You may cancel at any time, but no prorated refunds are provided.
- Cancellations must be completed by the user through their Kajabi account before the next renewal date to avoid future charges.
Processing Fees & Adjustments
- All payments are subject to standard payment processing fees, which are included in the purchase price. These fees are retained by the payment provider and are not refundable.
Chargeback Policy
Initiating a chargeback or payment dispute without contacting us first will result in immediate suspension of access. Any outstanding balances or reversal fees will be the responsibility of the purchaser.
Delivery Issues & Access Support
If you do not receive access to your purchased content or services within 24 hours of payment (excluding weekends or holidays), please contact us at [email protected] with your full name and transaction details.
Press Zero Now is not responsible for delivery delays or access issues caused by:
- Incorrect email address provided during checkout
- User error when logging into or using Kajabi
- Delayed bank processing or third-party payment platform issues
Policy on Free Offers & Lead Magnets
Our free Tech Audit and other promotional downloads are offered as complimentary tools and do not include service guarantees. While we aim to deliver high value, these resources are not eligible for refunds or exchanges, and no compensation is offered for perceived outcomes.
Policy Modifications
Press Zero Now reserves the right to update product offerings, pricing structures, cancellation terms, or this Refund Policy at any time. Any changes will be posted to this page. Continued use of our services or products after updates indicates acceptance of the revised terms.
Agreement to These Terms
By purchasing, subscribing, or engaging with Press Zero Now services, you confirm that you have read, understood, and agreed to this Refund Policy in full. If you do not agree with these terms, do not proceed with the purchase.
For questions regarding this policy, contact:
Support Email: [email protected]
Business Name: Press Zero Now, LLC
Registered Location: Pennsylvania, USA